What Employers Can Deduce 30 Seconds into the Job Interview
Here's how to make a first impression that leads to one final question: "So, when can you start?"
Whether You Value Your Time More Than Anyone Else's
You think you'll show how eager and prepared you are by arriving 15
or more minutes early, but the manager—who's usually notified of your
arrival shortly after you check in with the front desk—suddenly feels
pressured to meet with you, and the receptionist has to figure out what
to do with you in the meantime, explains Jenny Blake, Life After College
author and former career development manager at Google. Most hiring
managers are overworked, overstressed and overscheduled. By showing up
five to 10 minutes before the interview, you're demonstrating not only
that you understand that, but also that you're doing your part to be one
less thing for him or her to worry about.
Whether You Know How to Pass the Test
You've scanned the company's mission statement and "About" page on
the website, but have you translated those vague messages about the
importance of "teamwork" and "creativity" into clues that can define
your interview, especially how you'll demonstrate those values? In This
Is How to Get Your Next Job, author Andrea Kay quotes VonChurch CEO Alex
Churchill, who says that every interviewee is offered a glass of water
as soon as he or she walks in the door: "If you don't say thank you
after being offered the water, you've failed the interview right there."
Politeness is among the company's core values, and like many managers,
he wants to see candidates who display those values from the start.
Whether You Think Like a Sidekick
Most candidates have a checklist of things they want to convey in an
interview: (a) where they've worked, (b) how much they want the job, (c)
how productive they are, and (d) a reiteration of all of the above. Too
bad managers don't hire based only on these things, says Kay. "They're
going to hire you because you can solve their problems." Go back to the
job description and draft a new checklist, with a focus on how you'll be
able to handle each responsibility on it, as well as support your boss
in whatever way she needs.
Whether You'll Be the Next Office Troll
Two seemingly nonchalant questions most employers ask before the
interview even starts carry a lot more weight than you'd think: "How
about this weather?" and "Did you have a hard time finding us?" Although
it might seem like an easy way to commiserate—and bond—with strangers,
bringing up the temperature or traffic tends to backfire here, even if
you've had to navigate an unfamiliar office complex on a massively humid
day. "The interviewer knows very little about you, so she's soaking up
every little thing to assess who you are," says Allison Green of
AskAManager.com. When you gripe about the small stuff, you might as well
be saying, "If you hire me, I will respond to every request with an
eye-roll and a heavy sigh."
Whether You Know How to Pack a Bag
While it's always good to have work samples on hand to illustrate a
point, "when you take out your portfolio right away, you're hijacking
the interview, and it sends a strong signal that you're going to be a
management problem down the road," says Martin Yate, author of Knock 'Em
Dead: Secrets & Strategies for First-Time Job Seekers. Save it for
later in the interview, when you're answering a question that can be
best explained using the visuals. Beyond that, copies of your resume,
pens and a notepad are critical to have on hand—though they come with a
caveat as well. Take notes only if there's something you'll need to
follow up on, or if the interviewer has to answer a call
mid-conversation—that way you can remind him where you left off, Yate
recommends. Otherwise, keep the pen out of your hands (especially if
you're prone to absent-mindedly clicking, chewing or twirling it).
Whether You Know How to Put on the Right Shoes
One final note: You've heard before how important it is to dress
appropriately. But in the era of business casual, trendy business and
startup casual, every office has its own unwritten rules about how
people dress at work, and no two offices are quite the same. Have lunch
just outside the office a few days before the interview, and pay
attention to what people are wearing as they enter and exit the
building, recommends Yate. The sharpest-dressed person there is your new
style icon.
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